We offer a range of short course topics at Level 2 and Level 3, and Level 4.

PLEASE NOTE – these courses are presented in-house only, not as public courses. There is a requirement 
for a minimum of 6 participants per course with a maximum of 16, with the exception of On-Job Coaching which 
has a maximum of 8.

Currently our courses can include:

LEVEL 2 (entry level/staff)

SIRXCCS001A:             Apply point-of-sale handling procedures

SIRXCCS002A:             Interact with customers

SIRXCLM001A:             Organise and maintain work areas

SIRXCOM001A:            Communicate in the workplace

SIRXICT001A:               Operate retail technology

SIRXIND001A:               Work effectively in a retail environment

SIRXINV001A:               Perform stock control procedures

SIRXOHS001A:             Apply safe working practices

SIRXRSK001A:             Minimise theft

SIRXSLS001A:              Sell products and services

SIRXSLS002A:              Advise on products and services

SIRXMER005A:             Create a display

SIRXMER001A:             Merchandise products

LEVEL 3 (entry level/supervision)

SIRXCCS003A:             Coordinate interaction with customers

SIRXOHS002A:             Maintain store safety

SIRXRSK002A:             Maintain store security

SIRXMER002A:             Coordinate merchandise presentation

SIRXINV002A:               Maintain and order stock

LEVEL 4 (management)

SIRXMER004A:             Manage merchandise and store presentation

SIRXMGT003A:             Lead and manage people

SIRXOHS003A:             Provide a safe working environment

SIRXMPR001A:             Profile a retail market

SIRXMPR004A:             Market products

SIRXHRM002A:             Recruit and select personnel

BSBSBM404A:             Undertake business planning

SIRXCLM002A:             Manage store facilities  

New courses will be added periodically, all can be tailored specifically to client needs